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Preferred Platform
STATUS UPDATes

UPDATED: June 21, 10:30 AM CT

Frequently Asked Questions

General Update for all Traders

We are aware that some traders are experiencing delays with their account status (i.e. Trading Combine subscription, Reset-at-Rebill) after processing their June Trading Combine payment. If you are having any payment processing issues, please reach out to our Support Team via Windy in the bottom right-hand corner of this screen.

Widespread Issues: None

Data Feed: Topstep

Latest Update: TopstepX Changelog

Contact Support: topstep.com/contact-support

topstepx FAQs

Ninjatrader

Widespread Issues: None

Data Feed: Rithmic

NT Status Page: account.ninjatrader.com/service-status

NinjaTrader FAQs

Quantower

Widespread Issues:  We are aware that some traders are having difficulty connecting to Quantower. Our platform partner recommends updating to the latest version here. Once your platform is updated, you will be able to log in. Please don’t hesitate to reach out to Support via Windy with any additional questions.

Data Feed: Rithmic

General Errors: help.quantower.com/quantower/faq/general-errors

Live Support: help.quantower.com/quantower/miscellaneous-panels/live-support

quantower FAQs

Tradovate

Widespread Issues: None

Data Feed: CQG

Status Check: trader.tradovate.com/service-status

Contact Support: tradovate.com/support/

tradovate FAQs

tradingview

Widespread Issues: None

Data Feed: CQG

Status Check: status.tradingview.com/

Contact Support: tradingview.com/support/

tradingview FAQs

Contact our support team

Topstep is dedicated to providing top-tier support across our preferred platforms. Contact us for assistance!

contact Support