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STATUS UPDATes

UPDATED: February 28, 3:15 PM CT

You can view our Frequently Asked Questions here.

general Updates for all traders

Rithmic Traders:

The Rithmic outage has been resolved. If you’re still experiencing any issues, please reach out to our Support Team via Windy in the bottom right-hand corner.

Last Updated: February 28, 3:15 PM CT

Support Response Times:

Due to an increased volume in Support requests, it may take up to two (2) business days to receive a response. We appreciate your patience during this time as we are working swiftly through the queue to assist our traders.

Last Updated: February 27, 8:30 AM CT

Health Check: Normal

Widespread Issues: No

Data Feed: Topstep

Latest Update: TopstepX Changelog

Contact Support: topstep.com/contact-support

topstepx FAQs

Ninjatrader

Health Check: Normal

Widespread Issues: No

Data Feed: Rithmic

NT Status Page: account.ninjatrader.com/service-status

NinjaTrader FAQs

Quantower

Health Check: Normal

Widespread Issues: No

Data Feed: Rithmic

General Errors: help.quantower.com/quantower/faq/general-errors

Live Support: help.quantower.com/quantower/miscellaneous-panels/live-support

quantower FAQs

Tradovate

Widespread Issues: No

Data Feed: CQG

Status Check: trader.tradovate.com/service-status

Contact Support: tradovate.com/support/

tradovate FAQs

tradingview

Widespread Issues: No

Data Feed: CQG

Status Check: status.tradingview.com/

Contact Support: tradingview.com/support/

tradingview FAQs

Contact our support team

Topstep is dedicated to providing top-tier support across our preferred platforms, but sometimes third parties experience technical issues. Contact us for assistance!

contact Support