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#1 in
trader support

Whatever you need, we are here! As the #1 Prop Firm, we take immense pride in ensuring that all traders get the 5-star experience they expect from Topstep. Our Support Team is made up of Funded Traders and industry experts, so you know you’re talking to the best people. 

HOW TO GET QUICK SUPPORT

Our Support is tailored to your every need. Start here to get all your questions answered quickly!

 

MEET WINDY, OUR AI CHATBOT

You can connect with Windy from the bottom right-hand corner of topstep.com. Windy’s an expert in our program and links to our in-depth Help Center. However, if Topstep’s 2nd Best Support Rep can’t help you, it will connect you with THE Best Rep! A live member of our highly trained Support staff will be there to help with any of your unresolved questions.

Chat with Windy
GET ANSWERS 24/7 FROM OUR AMBASSADORS

Connect with like-minded traders and Topstep Ambassadors and get real-time support, 24/7, from our Topstep Ambassadors and in-house Performance Coaches. They can help with most any request. Basically, this is a place where Traders are helping Traders. Get your question answered and find a trading buddy or friend at the same time.

Join Discord
DETAILED HELP CENTER

Find everything you need about our program in our Help Center. We have connection instructions for all supported platforms, information about our program objectives and becoming a Funded Trader, payouts, and a lot more. If you can’t find what you need, there is a button at the bottom of every page that will get you connected with our Support Team.

Visit the Help Center

COMMON SUPPORT QUESTIONS

NEED HELP CONNECTING YOUR PLATFORM?
START HERE.

 

Quantower Connection Tutorial

 

Coach Robert walks you through setting up Quantower, compatible on Windows. Comes with Quantower's premium feature bundle for free.

 

 

MotiveWave Connection Setup

 

Setup MotionWave with Coach Robert, compatible on Mac and mobile, for traders who need a platform that is available on these devices.

 

 

NinjaTrader Connection Setup

 

Coach Robert takes you step-by-step through NinjaTrader, compatible with Windows and tons of cool third-party add-ons.

 

Check out our trading foundations 

Join Topstep Senior Performance Coach, John Hoagland, for this deep dive into futures trading. No experience needed! This course starts with the definition and history of futures contracts before tackling crucial concepts such as technical analysis, the auction process, and trading psychology. If you’re new to trading, this series is a must.

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LOoking for more updates?

Our Status Page has all of our recent company updates, program information, and Platform FAQs.

View our Status Page