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#1 in
trader support

Whatever you need, we are here! As the 1st Futures Prop Firm, we take pride in ensuring that all traders get the 5-star experience they expect from Topstep. Our Support Team is made up of Funded Traders and industry experts, you’re talking to the best!
Support Hours: M-F 5:30AM – 8PM CT

HOW TO GET QUICK SUPPORT

Our Support is tailored to your every need. Start here to get all your questions answered quickly!

 

MEET WINDY, OUR AI CHATBOT

You can connect with Windy from the bottom right-hand corner of topstep.com. Windy is an expert on all things Topstep and can answer almost all of your questions, but if it can’t, it will connect you with our highly-trained Trader Support Team who can take it from there. 🤝 We created Windy to help you get the answers you want fast, so don’t be shy, give it a spin!

Chat with Windy
GET ANSWERS FROM OUR AMBASSADORS

Connect with like-minded traders, in-house Performance Coaches, and Topstep Ambassadors to get real-time support during the trading day. They can help with most any request right inside of Discord. Basically, this is a place where Traders are helping Traders. Get your questions answered and find a trading buddy or friend at the same time!

Join Discord
DETAILED HELP CENTER

Find everything you need about our program in our Help Center. We have connection instructions for all supported platforms, information about our program objectives and becoming a Funded Trader, payouts, and a lot more. If you can’t find what you need, you can connect with Windy and our Trader Support Team at the bottom of every page.

Visit the Help Center

COMMON SUPPORT QUESTIONS

NEED HELP CONNECTING YOUR PLATFORM?
START HERE.

 

Quantower Connection Tutorial

 

Coach Robert walks you through setting up Quantower, compatible on Windows. Comes with Quantower's premium feature bundle for free.

 

 

MotiveWave Connection Setup

 

Setup MotionWave with Coach Robert, compatible on Mac and mobile, for traders who need a platform that is available on these devices.

 

 

NinjaTrader Connection Setup

 

Coach Robert takes you step-by-step through NinjaTrader, compatible with Windows and tons of cool third-party add-ons.

 

Check out our trading foundations 

Join Topstep Senior Performance Coach, John Hoagland, for this deep dive into futures trading. No experience needed! This course starts with the definition and history of futures contracts before tackling crucial concepts such as technical analysis, the auction process, and trading psychology. If you’re new to trading, this series is a must.

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LOoking for Platform updates?

View our Status Page